Complimentary Room Night Stay

  1. This certificate entitles the Member to a complimentary one night stay for two (2) guests in a Superior Room.
  2. This benefit is inclusive of a Breakfast for two guests.
  3. Rooms are subject to allocation availability i.e. this certificate may not be accepted during periods of expected high hotel occupancy. Black-out dates may apply during peak periods.
  4. Please make a reservation in advance clearly stating the use of this certificate.
  5. Only one (1) certificate per room will be honoured.
  6. Please quote the certificate number at the time of making a reservation. Reservations against the use of this certificate can only be made at the Contact Centre. The hotel check-in time of 3 pm and check-out time of 12 noon will be applicable.
  7. This certificate cannot be used for reservations made through Travel Agents.
  8. Please surrender this certificate at the time of check-in and present valid photo Identity Proof of both the occupants of the room to avail this benefit.
  9. This certificate is not replaceable if lost or stolen.
  10. Cancellation or amendments to the reservation must be made at least 72 hours prior to the date of arrival, else the certificate would be deemed to be used and cancelled for further use.
  11. All extras and applicable taxes on room need to be settled at the time of check-out.
  12. This certificate cannot be used in conjunction with any other special promotion, discount program, membership certificate or card discount.
  13. This certificate is non transferable.